Posted by Cloud Net on Mon, Jun 21, 2010 @ 03:11 AM
Cloud Net offering back up VoIP package for businesses using BT21 June 2010. Cloud Net has today announced a business phone package aimed to ensure that small businesses have working phone systems if a BT strike goes ahead. In the case of a strike, business owners whose lines develop a fault could be left with no telephone lines or broadband.
Cloud Net is offering a back up phone system which can be activated in case of a fault developing on a BT line.
Cloud Net is offering BT subscribers a special package at £47.50 per handset + VAT set up cost, including a free phone, and set up to any telephone number, a powerful internet based switchboard, and the ability to cancel the contract immediately with no termination fees. Cloud Net will only bill rental charges (£8.50 per month) and call costs from the date a BT user starts to use the system.
This means if BT strikes small companies will have a complete back up plan in a box waiting to go, preconfigured, for a low cost with no commitment.
Cloud Net can either transfer existing BT numbers to Cloud Net or the user can set up a divert from BT and when the strike is over, switch back to BT should they wish to.
David Hill, Chairman of Cloud Net explains, "Industry accepted estimates demonstrate that on average a customer experiences a serious fault every 18 months which means that the network will degrade at the rate of about 8% a month. That is after month one 92% will still function and 84% after two if no fixes are implemented. We believe that small businesses should be thinking of contingency plans to ensure that they have a back up phone system if the strike does take place. If they leave it too late, they made end up scrambling around for a phone system which is not reliant on BT."
BT employees have until 5 July to decide whether they will go on strike for the first time in 23 years. The strike which can start as early as 12 July may have catastrophic results for BT users, whether consumers or businesses.
Unless a consumer or small business uses companies like Cloud Net, Virgin or Cable and Wireless, they could face being without phone or broadband during a strike.
Small businesses
BT provides phone services to many small businesses and most other providers use their lines for the final connections. Hardly any small businesses use Virgin and Cable and Wireless will only supply large companies so the total network for consumers and small businesses not using Virgin or Cable and Wireless could be affected.
No engineers will come out to fix broadband or phone lines in the case of a strike, so BT customers could be left without a service as long as the strike continues. The thought of no phone or internet is unthinkable for many households and could be the ruin of many businesses.
Can the internet break BT's monopoly?
Unlike companies that resell BT services, the Cloud Net network is not reliant on BT engineers to fix it. Their network is based on Voice over IP which uses the internet to make phone calls.
As long as there is a broadband connection, Cloud Net phones still work. If one connection goes down, then users can take their phones and plug them into an alternative broadband line, for example an additional line in their office. Alternatively users can take the phones home and plug it into their home broadband service and work there for the day. This means that users will still have use of their usual office phone numbers and all the switchboard features they are used to, including the ability to transfer calls within the business."
BT pensions in the balance could further anger unions
July 12 is a critical day for BT. BT will have its day in court over the government's position with regard to BT's pension fund. Which ever way the judgement goes it will inflame the union's attitude
In addition, BT's discussions with contractors such as Carillion to take over engineering work and BT's intended use of middle management to carry out repairs will hardly pacify the union.
Cloud Net
David Hill, Chairman of Cloud Net says that his company can offer a robust alternative to BT so that companies can avoid being reliant on the telecoms giant and its thousands of unhappy workers.
Cloud Net can provide a greater degree of resilience than telecoms giants as its telephone systems are based on the internet.
If users want to benefit from Cloud Net, then there is no guarantee that BT will allow the porting of numbers away during the strike - so now is the time to act.
Cloud Net will still be able to configure systems in the period of a strike but may not be able to transfer numbers - so new users would have to use new telephone numbers which would not be ideal.
There are other options from Cloud Net as well to help small businesses survive the BT strike. Cloud Net will divert any call to any phone, anywhere with no divert fee and also provides a live answering service to field any incoming calls.
"The great thing is that you can keep all of this flexibility and resilience comes at very little cost. If you want a standby power supply in case the mains cuts out, it costs a fortune. If you want a standby phone system in case of strikes, there is no capital cost from Cloud Net and a very low monthly subscription," says Charles Chance, MD of Cloud Net.
For further information, please visit, www.cloudnetuk.com, call 01922 21 33 33 or email solutions@cloudnetuk.com
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About Cloud Net
Cloud Net supplies business phone systems to SMEs and start ups with the advantage of no capital expenditure necessary to run a professional PBX and dramatically lower running costs. Cloud Net has developed a dedicated small business VoIP network providing free calls within the network. The company has a happy and growing customer base. Cloud Net is privately financed and started trading in March 2009.
Cloud Net call charges
Landline UK
Tariff (up to 4 phones) 1.2p per minute
Standard Tariff (Between 5-20 phones) 1.0p per minute
Standard Tariff (Over 21+ phones) 0.9p per minute
Mobile UK
Tariff (up to 4 phones) 9.5p per minute
Standard Tariff (Between 5-20 phones) 9.2p per minute
Standard Tariff (Over 21+ phones) 9.0p per minute
Contact for media information
For more information, to review Cloud Net services or for case studies, please contact Ranbir Sahota of Vitis PR, on 0121 242 8048, ranbir@vitispr.com
Posted by Cloud Net on Mon, Jun 07, 2010 @ 03:28 AM
7 June, 2010.
Cloud Net, the small business phone systems provider, believes that Microsoft's cancelling of its Response Point
TM VoIP PBX is further evidence that small businesses are looking for simple all inclusive business VoIP packages with hardware included and the ability to buy directly from the service provider.
Microsoft® announced in a post on its website that it would end sales, development, and support for its small business phone system - Response Point - on August 31, 2010.
Microsoft's announcement comes just three years after its Response Point system was launched in a blaze of publicity. According to Microsoft at the time of launch, only about one-third of small businesses used PBXs (or switchboards) because they were expensive and difficult to install and manage. Microsoft saw this as an opportunity to make phone systems as accessible to small businesses as PCs.
In 2007 they said "The Microsoft Response Point System will be available this year. Microsoft is not yet disclosing the pricing, but it would be "competitive" with typical small-business PBXs that cost from about $5,000 to more than $10,000". Its Response Point software was used by several phone makers, including Quanta, whose system was sold for a time at Costco.com.
"We believe that while Microsoft's VoIP service was technically sound, small businesses want above all simplicity and clear pricing. At Cloud Net, we are simplifying the purchase and use of internet based PBX systems. Our Cloud Net Connect users are not bamboozled with a large number of hardware, software and reseller options. All the main call features and a phone are included for a one off monthly fee, starting from £8.50. It is not difficult to see why even a giant such as Microsoft could not sell a VoIP system that required customers to approach resellers and may have been difficult to configure for small business owners", commented David Hill, Chairman, Cloud Net.
"We are confident that our conscientious investment into our business and consumer VoIP service will lead our customers to agree that our internet phone service offers the best features and quality currently in the marketplace", added Charles Chance, Managing Director of Cloud Net.
Cloud Net is not aware of any UK-based Microsoft Response Point customers currently but the company believes that its business VoIP system is the most comprehensive on the market today. There is no capital outlay required and, with a 30-day money back period, no risk involved either. Customers will benefit from a powerful internet phone system with a low-cost, inclusive subscription model. And because it's internet-based and updated automatically, the system is always state-of-the-art.
Microsoft's decision to pull out of the VoIP market follows a similar decision by Tesco, in April 2010, which left its VoIP customers without a product offering.
*Cloud Net call charges
Landline UK
Tariff (up to 4 phones) 1.2p per minute
Standard Tariff (Between 5-20 phones) 1.0p per minute
Standard Tariff (Over 21+ phones) 0.9p per minute
Mobile UK
Tariff (up to 4 phones) 9.5p per minute
Standard Tariff (Between 5-20 phones) 9.2p per minute
Standard Tariff (Over 21+ phones) 9.0p per minute
For further information, please visit, www.cloudnetuk.com, call 01922 21 33 33 or email solutions@cloudnetuk.com
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About Cloud Net
Cloud Net supplies business phone systems to SMEs and start ups with the advantage of no capital expenditure necessary to run a professional PBX and dramatically lower running costs. Cloud Net has developed a dedicated small business VoIP network providing free calls within the network. The company has a happy and growing customer base. Cloud Net is privately financed and started trading in March 2009.
Contact for media information
For more information, to review Cloud Net services or for case studies, please contact Ranbir Sahota or Sara Pennant of Vitis Tech PR agency, on 0121 242 8048, ranbir@vitispr.com or sara@vitispr.com
Posted by Cloud Net on Wed, Apr 28, 2010 @ 02:59 AM
- Presteen signs up to Cloud Net's business phone system
26 April 2010. Presteen, a private investigation and legal support firm, has switched to VoIP in a bid to reduce costs on switchboard features and calls. Presteen has replaced its analogue BT lines with Cloud Net's VoIP for small business system, Cloud Net Connect.
Cloud Net provides Presteen with a fully functioning, professional telephone switchboard, feature-rich phone system and fax facility.
As part of the contract, Cloud Net's feature-rich internet phone system allows Presteen to manage its phone network in real time by using a simple control panel accessed via the internet. Presteen also received handsets, free set-up and free calls with other users on the Cloud Net system. This is especially advantageous for any Cloud Net customers who have enquiries or wish to make support calls to Cloud Net without incurring call charges.
"We selected Cloud Net as it was the most competitively priced and comprehensive business VoIP system available that included free technical support. Once the Cloud Net handsets were installed, we were up and running in minutes. We are already seeing the benefits of switching with significantly lower monthly costs than with our previous supplier," said Mark Gill, MD of Presteen.
The fax to email facility has also proved to be an added security bonus. The facility allows us to limit who has access to the incoming faxes and stopping the potential for any sensitive or confidential information being compromised. All correspondence sent to us by fax is now directed straight to our private email account where the documents can be stored securely on our computers. This saves us time as the received documents no longer have to be scanned in. There is also a green side to the system. As we use less paper we shred less which is of to benefit to our environment.
"Ease of use in managing the phone setup and the indispensable call features that accompany the phone system were the deciding factors for joining Cloud Net. We just plugged the phones into our six port office router and within minutes all the staff were simultaneously making and receiving calls while using the internet. We would recommend Cloud Net to any business that relies on an office communications system to conduct its business in an efficient, reliable and cost effective manner," Mark Gill continued.
Particular features that Presteen use include: the multi-line feature which informs the user which line the incoming call is on. Divert systems can also be set up to take over at particular times and faxes can be received by email. This means that important communications are never missed whether employees are in meetings or out of the office. Presteen also has the advantage of easily adding new lines to the system.
Presteen was also able to select their own telephone numbers with any area prefix. This is a further advantage when they expand the business by adding new departments and opening new offices throughout the country. With the added benefit of free calls over the network, they also save money. "The simplicity and flexibility of the system exceeds all our communication requirements. The system is designed so it can develop and grow with our business without causing any disruption," concluded Mark Gill.
"We're delighted that Presteen is joining a growing number of businesses that are seeing the results of the Cloud Net Connect VoIP system for small businesses," added David Hill, Chairman of Cloud Net.
For further information, please visit, www.cloudnetuk.com, call 01922 21 33 33 or email solutions@cloudnetuk.com
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About Cloud Net
Cloud Net supplies business phone systems to SMEs and start ups with the advantage of no capital expenditure necessary to run a professional PBX and dramatically lower running costs. Cloud Net has developed a dedicated small business VoIP network providing free calls within the network. The company has a happy and growing customer base. Cloud Net is privately financed and started trading in March 2009.
About Presteen Ltd
Presteen Ltd. provides businesses and the general public with private investigation and legal Support Services. We offer a variety of services including process serving legal documents, surveillance, investigating, tracing, couriering, photocopying and attending counsel. We are a modern and innovative company using sixteen years of experience along with the latest technology available to continually strive to improve the services we offer our clients. Our new Online Process Tracing System (OPTS) is one such service that allows our clients to view the progress of their assignment securely on line in real time and access any correspondence, reports, photos related to their matter. All our assignments are confidential and all matters undertaken are conducted with the upmost discretion
http://www.presteen.co.uk
Contact for media information
For more information, to review Cloud Net services or for case studies, please contact Ranbir Sahota or Sara Pennant of Vitis Technology PR agency, on 0121 242 8048, or sara@vitispr.com
Posted by Cloud Net on Tue, Apr 06, 2010 @ 05:08 AM
Cloud Net provides alternative Internet Phone for former Tesco VoIP customers
Walsall, 1 April 2010. Cloud Net, the small business VoIP provider, has come to the rescue of thousands of Tesco VoIP (voice over IP) and Talk Wi-Fi users by offering its Cloud Net Connect internet phone service as Tesco closes its VoIP operations at the end of April 2010.
Tesco VoIP customers who have previously purchased a Tesco internet phone and benefited from their cheap international calls and free calls within the Tesco network, will now be able to reap the benefits of Cloud Net's cutting-edge internet phone system. For a fixed fee from £8.50 a month, Cloud Net users gain unlimited, free phone calls to other Cloud Net users, a free IP handset and importantly for the small business users that have started to benefit from VoIP, all the features of a professional switchboard, including call re-direct, call recording, voicemail to email and teleconferencing - all within the fixed monthly fee.
Cloud Net users just pay for calls, at 0.9p per minute to landlines and 9.0p per minute* to mobiles and also benefit from low cost international calls. All Cloud Net calls are rounded to the nearest second rather than the nearest minute making the call as low cost as possible.
Tesco customers switching to Cloud Net's system will also receive a choice of phone numbers from Cloud Net's selection and can be up and running within 48 - 72 hours.
"We disagree with Tesco and believe that VoIP is a sustainable market and take the view of analyst firms such as Point Topic who have identified VoIP as being the best performing industry of the last decade world wide", said David Hill, Chairman of Cloud Net.
"We have invested heavily in our business and consumer VoIP service, and are confident that new Cloud Net customers will find that our Internet Phone service offers the best features and quality currently in the marketplace", added Charles Chance, Managing Director of Cloud Net.
The latest analysis from analysis firm Point Topic reveals that by the end of September 2009 VoIP subscriptions had grown by 15% in the first 3 quarters of the year to pass the 100 million milestone. In the UK alone, there are more than 2,950,000 subscribed VoIP users.**
| | Landline UK | Mobile UK |
| Tariff (up to 4 phones) | 1.2p per minute | 9.5p per minute |
| Standard Tariff (Between 5-20 phones) | 1.0p per minute | 9.2p per minute |
Standard Tariff (Over 21+ phones)
| 0.9p per minute | 9.0p per minute |
**This analysis is taken from Point Topic's latest update to the Broadband Money Makers report IP Telephony. Point Topic includes only verifiable IP-based telephone subscriptions in these statistics. Services like Skype which are softclient (i.e. originating on the PC) and which do not report user numbers but only ‘‘minutes'' of calls are excluded
For further information, please visit, www.cloudnetuk.com, call 01922 21 33 33 or email solutions@cloudnetuk.com
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About Cloud Net
Cloud Net supplies business phone systems to SMEs and start ups with the advantage of no capital expenditure necessary to run a professional PBX and dramatically lower running costs. Cloud Net has developed a dedicated small business VoIP network providing free calls within the network. The company has a happy and growing customer base. Cloud Net is privately financed and started trading in March 2009.
Contact for media information
For more information, to review Cloud Net services or for case studies, please contact Ranbir Sahota or Sara Pennant of Vitis Technology PR agency, on 0121 242 8048, ranbir@vitispr.com or sara@vitispr.com
Posted by Cloud Net on Tue, Mar 30, 2010 @ 08:09 AM
Cutting-edge internet phone system for small businesses gets rural female entrepreneurs talking.
25 March 2010. To help rural businesswomen who run start-up or small businesses, WiRE (Women in Rural Enterprise), has partnered with internet phone system provider Cloud Net. Through Cloud Net Connect, WiRE members can use the internet to enable free and low cost calls so that rural businesswomen can speak to like minded female entrepreneurs throughout the WiRE network, while saving money and projecting a professional image.
WiRE are part of a new national initiative to get rural business women talking to each other for free. The initiative aims to encourage WiRE members, including the businesswomen who meet monthly from Yorkshire to Cambridgeshire, to share their ideas, knowledge and expertise to ultimately grow their businesses.
"We wanted to offer our members access to green, cost-effective and reliable telephone system that would perform like that of a large company's, while keeping the local and friendly ethos of WiRE and Cloud Net's small business telephone system fits the bill, said Fiona Davies, WiRE Business Manager.
"In addition, Cloud Net's free calls within its network, free phones that we can use in the office or at home, and free set-up means we can increase networking between our members and they can plough the cost savings back into their businesses."
For a fixed fee of £8.50 a month, WiRE members receive unlimited free phone calls within the WiRE community or to other Cloud Net system users. The Cloud Net system also gives WiRE members all the features of a professional business switchboard and free telephone handsets.
The telephone system, is based on VoIP (Voice over Internet Protocol), and gives local women-owned businesses, important features such as call forwarding, voicemail sent to your email inbox, conferencing, call recording and cheap international calls. WiRE members only pay for calls made outside the WiRE and Cloud Net network and international calls.
WiRE supports some 2,000 women in rural business by offering members a package of practical business services which now include Cloud Net's telephone system. Local WiRE networks- help members keep up to date on all the latest news whilst improving their skills and doing business.
Chairman of Cloud Net, David Hill, commented, "It's great to see best practice organisations like WiRE investing in technological advances to give themselves an invaluable competitive edge. Companies want a contact number for life wherever they are based, lower costs and the ability to operate with as many people or branches as they want, without considerable costs. This is where our leading telecoms really helps!"
Those wishing to find out more about the many benefits, features and functions of the Cloud Net system can simply visit www.cloudnetuk.com for more details.
For more information about your local WiRE group, please see www.wireuk.org/networks, or contact Julie Edwards at:
Julie@wireuk.org
Caption for photograph: Danielle Cochrane, Cloud Net and Fiona Davies from WiRE. Downloadable here:
http://www.vitispr.com/images/WiRE1.jpg
http://www.vitispr.com/images/WiRE2.jpg
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About WiRE
WiRE is a national membership organisation offering practical and specific business support to women running rural businesses. WIRE works with RDAs and Business Links to deliver public funded projects in order to boost the number of women starting and growing rural businesses in specific regions.
About Cloud Net
Cloud Net supplies telephone systems to SMEs and start ups with the advantage of no capital expenditure necessary to run a professional PBX and dramatically lower running costs. Cloud Net has developed a dedicated small business VoIP network providing free calls within the network. The company has a happy and growing customer http://www.cloudnetuk.com/case-studies base. Cloud Net is privately financed and started trading in March 2009.
Contact for media information
For more information, to review Cloud Net services or for case studies, please contact Ranbir Sahota or Sara Pennant of Vitis PR, on 0121 242 8048, ranbir@vitispr.com or sara@vitispr.com
Posted by Cloud Net on Wed, Mar 24, 2010 @ 04:43 AM
Small businesses don't have time to use social media to generate new business
Walsall, 24 March 2010. With 72% of small businesses stating that new business generation was their top priority in 2010, they are turning to technologies they know will quickly and easily bring them new clients through the door. These technologies are still websites and telephones over newer methods such as social media.
When asked whether social media such as LinkedIn, Facebook and Twitter, has been useful in generating new business, 63% answered no, with a staggering 75% not knowing how to use social media effectively for new business generation.
The survey was conducted by Cloud Net, a business phone systems provider, who carried out face to face interviews at the Business Growth show on 5 March 2010. The company spoke with a 100 visitors as it launched its small business VoIP system at the event.
The small business owners ranked websites top as the most effective technology for generating new business at 38%, followed by telephone at 33%, social media at 24% and email marketing at 5%. With nearly a quarter of respondents rating social media as the most effective, this demonstrates how those small businesses who have understood its benefits and have time for implementation are using it to grow.
The key criteria for selecting a technology for new business generation is speed of response at 52%, ease of use 33% and ability to track success at 23%. With a tough 2009 for many businesses, quickly gaining new clients is a must to make up for losses made last year.
With a growing interest in the use of social media by small businesses for both sales and marketing, the biggest drawbacks of using social media for new business generation were cited as:
• lack of time to implement social media at 52%
• being unclear of the benefits of social media 33%
• lacking policy or guidelines 20%
The technology used most for new business generation was the telephone at 41%, followed by website 37% and email marketing at 22%. This is also reflected by the fact that websites and telephones have been used the longest to generate new business, with nearly a third of businesses actively using their websites to generate new business for over 2 years, followed by over a half getting on the telephone to drum up new sales.
The technology that was the fastest at gaining new business was again the telephone 44%, followed by a website 37% and email marketing at 16%.
David Hill, Chairman of Cloud Net: "Currently for many small businesses, the hype around social media exceeds the reality, especially as small companies are under pressure to make sales quickly. At Cloud Net, we, like other small businesses, are using social media as part of an integrated sales effort, but when we know who our customers are, we favour making direct contact by picking up our VoIP phones, rather than tweeting or inviting them to connect to us on LinkedIn."
"This survey also highlights that small businesses are focused on using technologies that can help them generate sales quickly. Putting together a targeted list of prospects, and contacting them directly is often quicker than hoping they will find you on Facebook," he concluded.
Cloud Net is the company behind Cloud Net Connect, a service which allows small businesses to replace their traditional small business telephone systems without any capital expenditure on either PBX hardware or handsets, meaning that Cloud Net customers do not need to purchase new VoIP phones to benefit from cheaper and free call rates.
The company offers its "Switchboard in the Sky" online PBX system on a monthly contract basis making it a fraction of the price of a traditional hardware based switchboard which costs several thousand pounds to purchase with additional license fees on top.
For further information, please visit, www.cloudnetuk.com, call 01922 21 33 33 or email solutions@cloudnetuk.com
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About Cloud Net
Cloud Net supplies business phone systems to SMEs and start ups with the advantage of no capital expenditure necessary to run a professional PBX and dramatically lower running costs. Cloud Net has developed a dedicated small business VoIP network providing free calls within the network. The company has a happy and growing customer base. Cloud Net is privately financed and started trading in March 2009.
Contact for media information
For more information, to review Cloud Net services or for case studies, please contact Ranbir Sahota or Sara Pennant of Vitis Tech PR agency, on 0121 242 8048, ranbir@vitispr.com or sara@vitispr.com
Posted by Cloud Net on Mon, Mar 22, 2010 @ 04:40 AM
Cloud Net are delighted to be supporting the tenth annual Women In Rural Enterprise (WiRE) National Conference. These events give rural businesswomen the opportunity to network, celebrate their successes, do business and gain new skills for their journey to success.
Cloud Net, who are WiRE partners, will be presenting at the experts Q&A sessions around the theme "Everything You Ever Wanted to Ask About Telecoms".
David Hill, Chairman of Cloud Net commented "This is a great opportunity for us to learn about the issues that are motivating real people in the real world. We know WiRE people tell us like it is and we welcome that openness and frankness".
Fiona Davies Membership Services Manager said "WiRE supports women in rural business (WiRE) by offering members a package of practical business services and Cloud Net's internet based telephone service fits right into that slot.
WiRE members are always looking for cost savings, flexibility, good service and ways to improve their green credentials. Cloud Net delivers on all these fronts and with free calls within the Cloud Net Network this is a good step to accelerating cooperation and networking between members"
Cloud Net's business phone system incorporates the world's leading Internet telephony solution that hundreds of thousands of businesses rely on for their communications. This provides a real solution, scaling from 2 users to as many as 10,000 users on a single system. We base our service on Tier One Reliability which delivers in excess of 99.95% service reliability.
Cloud Net Ltd. has a strong environmental policy and is committed to promoting the protection of the environment and contributing to a sustainable and healthy future by conserving natural resources and minimising avoidable waste and pollution.
Because the servers in Cloud Net's network are serving multiple clients, they replace many servers which would otherwise be running locally. This helps reduce energy costs and carbon dioxide emissions.
Pictured are Fiona Davies Membership Services Manager and Danielle Cochrane Business Development Manager from Cloud Net discussing the benefits of the Cloud Net business phone system.
Fiona said "WiRE has a commitment for supporting business with best of breed services and resources and the new partnership with Cloud Net helps ensure their members are at the leading edge of telecoms technology and services."
"Like other technologies, telecommunications are advancing on a daily basis, with established providers straining to keep up. Our phone systems operate through high speed voice optimised broadband connections, and we are at the leading edge of this technology" said David Hill, Cloud Net's Chairman.
"Companies want a contact number for life wherever they are based, lower costs and the ability to operate with as many people or branches as they want, without massive operational change or cost. This is where the new generation of telecoms we offer really helps."
With free hardware, free set up and a far cheaper line rental arrangement than is offered by other telecommunications companies, Cloud Net allows WiRE members to save on telecoms costs, allowing them to invest their savings in making the business more productive. And it is this approach to telecoms solutions that work with the increasingly mobile and flexible needs of a modern business, rather than one that rigidly dictates the way in which it works, that has most excited WiRE.
Cloud Net's support is part of the Cloud Net commitment to ensure that WiRE members are kept right up to date with the partnership and the benefits it can provide for them.
For more information about Cloud Net or their new alliance with WiRE contact Cloud Net's Business Development Manager, Danielle Cochrane.
Posted by Cloud Net on Tue, Feb 23, 2010 @ 02:50 AM
Cloud Net has always devoted time and resources to delivering a high quality performance. Cloud Net has now moved to strengthen its standards of performance by working to ISO 9001:2008 standards.
"Cloud Net's commitment to our customers is what drives our continuous improvement efforts," said Cloud Net's Managing Director Charles Chance. "Aligning our processes with the ISO standards ensures we meet and exceed our customers' expectations, which is key to long-term success."
ISO 9001:2008 is the latest edition of the International Standard used by more than one million organizations in 175 countries as the framework for their quality management systems. This standard reinforces management action necessary to ensure continuous improvement in order to achieve the highest customer satisfaction.
Cloud Net Ltd. is the trusted cloud based IT and communications specialist, focused on delivering promises, reliably and on time.
Cloud Net's Quality procedures are designed to explain fully the procedure they follow to control the quality of their communication solutions and form a part of their service to customers. These procedures are to ensure that they achieve the best quality standards in order to become our customer's only choice of communication solutions providers.
Cloud Net Ltd. will seek to continue to expand in a controlled manner by organic growth and acquisition where appropriate. It is their aim to improve the effectiveness of the quality management systems through a system of continued improvement.
The Quality objective of the company is to become and remain the customer's "first choice", based on the customer feedback survey.
Posted by Cloud Net on Sun, Feb 14, 2010 @ 09:15 PM
Cloud Net has appointed Tom McKinney to the role of Sales and Marketing Director.
Tom will work within Cloud Net to develop the business telephone system sales activities of the company concentrating on the development of a targeted sales force whilst playing a strategic role in the overall brand development and marketing. He is focused on delivering the ambitious growth targets in the hosted VoIP arena that the company is committed to.
Tom brings to Cloud Net over 20 years of successful sales and marketing experience gained within various industries working for a number of blue chip organisations. Tom was responsible for more than doubling the agency base from 150 to 350 of self employed agents for Premier Direct Group plc which increased sales from £15m to £35m over an eighteen month period thus creating the number one company in the UK display marketing industry.
He is renowned for his energy levels and his passionate approach to business. Tom has a strong background in creating and developing large self employed networks throughout a number of UK based direct sales organisations which will prove vital in his role with Cloud Net.
Tom says: "Always one to identify a great business opportunity, I believe Cloud Net's hosted VoIP solution provides a unique offering to entrepreneurial people looking to create a business within the advanced communications marketplace"
David Hill, Chairman of Cloud Net, said: "We have been developing our systems and customer base over the last year or so. This is the stage in our planned development when we take things to the next level. Our plans are ambitious but in the fastest growing sector in the country, with the most advanced VoIP technology and an amazing price point we are set to deliver. Tom joins us to help make this promise a reality. His hands on knowledge and skills developed in similar high profile roles is invaluable."
Tom will be working with the rest of the team over the coming months to ensure that the service that they enjoy is simply the best. Those wishing to find out more about the many benefits, features and functions can simply visit www.cloudnetuk.com for more details.
For more information about Cloud Net,Tom or any other aspect of the business please contact Tom on 01922 21 33 33.
Posted by Cloud Net on Mon, Feb 08, 2010 @ 03:31 AM
Full internet-based PBX system and inclusive handsets from £8.50 per user per month.
Walsall, 8 February 2010. Cloud Net has launched its Cloud Net Connect Hosted VoIP service for small businesses, start ups and freelancers in the UK. Cloud Net is the UK's only VoIP provider that guarantees call quality by owning and managing its own network and also providing its own Internet Protocol telephone handsets (for free).
Cloud Net Connect allows customers to replace their traditional small business telephone systems without any capital expenditure on either PBX hardware or handsets, meaning that Cloud Net customers do not need to purchase new VoIP phones to benefit from cheaper and free call rates.
The company offers its "Switchboard in the Sky" online PBX system on a monthly contract basis making it a fraction of the price of a traditional hardware based switchboard which costs several thousand pounds to purchase with additional license fees on top.
Pricing packages start from as little as £8.50 per month for a standard IP handset.
Cloud Net's small office phone system includes: all the key business features of a modern PBX (switchboard) free with a fixed subscription per handset. In addition, the "Switchboard in the Sky" is automatically upgraded without user intervention: and there are no maintenance charges.
The company's straight-forward pricing structure removes the complexity of purchasing and running a small business communications system over the internet. Cloud Net's inclusive packages consist of:
• Quality internet phones - robust, feature rich phones
• Internet based switchboard ( PBX)
• Management portal - you can configure your system really simply online
• Free calls on Cloud Net's network - great if you have offices in different locations or remote workers
• Geographic telephone numbers - no need for 0844 numbers or mobiles
• Voice mail
• Fax boxes
• Call redirect
• Call recording
• Ring back
• Conferencing
• Caller identification
Cloud Net's hosted VoIP solution allows people to talk to each other across the network irrespective of where they are, for as long as they like, free. Companies with multiple branches can suddenly conference, free. Home workers can operate as though they are in the office. Using the follow me feature mobiles become part of the network and so you can even answer when travelling.
Calls outside the Cloud Net network are also competitively priced. Sample costs include: UK landline calls from 0.9p a minute and from 9p per minute to mobiles. Cloud Net's international calling rates are also highly competitive, e.g. 1.3 p per minute to the US or 3.2p per minute to New Zealand.
Cloud Net handsets are fully configured to customers' requirements before being despatched and allow customers to plug and play their new VoIP business telephone system straight into their broadband without the need for adaptors. Watch Cloud Net's video to see how simple it really is: http://www.cloudnetuk.com/blog/bid/27099/VoIP-Goes-Plug-and-Play.
As the "Switchboard in the Sky" is highly intuitive, users can change settings simply by using the online help videos, guidebook or by contacting the support desk.
Charles Chance, Managing Director of , Cloud Net says: "We know that the success of Skype has brought a lot of attention to the possibilities of VoIP for business, so we wanted to go one step further and provide a full professional switchboard with VoIP handsets. We believe that we are the first company to allow customers to truly benefit from a plug and play business VoIP solution. We have also removed the headache of deciphering pricing plans with additional costs for features - our pricing is all inclusive for professional PBX features."
David Hill, Chairman of Cloud Net added:, "Cloud Net has built its own hosted UK VoIP telecoms network, ensuring that unlike many other hosted VoIP companies, who lease network space, the company is in full control of call quality*. Our customers are able to speak directly to the network owner, so reducing response times for support and sales queries. Although companies like Vonage and Skype already operate in the VoIP space, they don't provide full business switchboard functionality, so we are bringing a small business phone system to the market, which addresses the needs of SMEs wanting to benefit from a professional switchboard without incurring high costs."
The Cloud Net service has been piloted in the West Midlands since October 2009, and is already being successfully used by small businesses as diverse as start ups, private detectives, charities, sole traders and small consultancies. See what users are saying here: http://www.cloudnetuk.com/case-studies
For pricing, please see http://www.cloudnetuk.com/standard-pricing/
For handset information, please see http://www.cloudnetuk.com/ip-telephone-handsets/
Cloud Net offers a 30 day trial. For further information, please visit, www.cloudnetuk.com, call
01922 21 33 33 or email solutions@cloudnetuk.com
-ENDS-
*Cloud Net's VoIP packages can be run over the public internet through a customer's existing broadband provider, however, Cloud Net can only guarantee call quality, if users purchase Cloud Net's broadband, which is competitively priced at Small Office ADSL2+ - £19 per month or Enterprise ADSL2+ - £30 per month.
About Cloud Net
Cloud Net supplies telephone systems to SMEs and start ups with the advantage of no capital expenditure necessary to run a professional PBX and dramatically lower running costs. Cloud Net has developed a dedicated voice over IP (VoIP) network providing free calls within the network. The company has a happy and growing customer base. Cloud Net is privately financed and started trading in March 2009.
Contact for media information
For more information, to review Cloud Net services or for case studies, please contact Ranbir Sahota or Sara Pennant of Vitis PR, on 0121 242 8048, ranbir@vitispr.com or sara@vitispr.com