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Cloud Net reviews BT Openzone

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BT has a service called Openzone. I have only just come across it.David Hill Chairman Cloud Net It is an interesting idea. You pay BT some money and they then give you access to an amazing number of wifi hotspots. So as you move around you can do everything that wifi lets you do such as surfing the web. So far so normal.

However when you buy into BT home hub to give you home access to the Internet then you get some pre-installed software on the hub that runs  a system called BT Fon. BT Fon is a partnership between a company called Fon and BT. This means that your router will take some bandwidth and make it available to other BT Fon users for free and give you the same rights over their bandwidth. You share/give away 512kb I think. So you share the bandwidth which sounds very public spirited. If you have taken out a subscription to BT Total Broadband by default you are opted in to BT Fon.

So now how does this tie in with BT Openzone? As I said you buy access to BT Openzone and BT pays commission to people and organisations who sell the access vouchers. Having paid your money for Openzone vouchers you can use your access to get into the BT Fon network and so you get access to a huge number of Wifi hotspots.

So just to get this right. BT charges you for your BT home hub. Then by default they charge other people to access your hub. Maybe it's me, but that doesn't seem right. Its like I buy a car and by default, anyone who wants to can come for a ride providing they pay the guy who sold me the car some money.

But that's not all. If you are one of those people who want to use BT Openzone then you pay good real money to do it and expect to get real good bandwidth and zinging speeds. What you really get is access to some BT broadband home hub and a paltry 512Kb. So that's like the guy selling you vouchers to ride in a Ferrari and when you get the ride it's in a clapped out Ford Escort painted red.

I think that this is the way that it works, but the BT site is a mystery of intrigue and disguise. Our company Cloud Net goes out of its way to make things as clear as possible. We don't publicise prices which only apply for the first three months and then double. We think it is important that our customers can easily understand what is going on. BT seem to want exactly the opposite and that is why I would welcome confirmation that my research is accurate and any comments on the fairness of the policy – because I may well be missing something.

Written by David Hill, Chairman - Cloud Net


Comments

You can opt out of sharing your BT FON & Openzone at anytime. Therefor you would not be sharing your bandwidth. It's down to the user to do this. Everything is in the manual of the homehub anyway. BT put this on as an additional service. I don't mind people sharing my connection as I am night a tight arse. 512kbs really is not going to effect me. I am getting a steady 7200kbs throughput from my homehub.
Posted @ Thursday, July 15, 2010 4:37 PM by Matt Canning
I would be keen to learn how many BT customers are aware of their ability to opt out of this and in fact, how many are aware they are even sharing their bandwidth in the first place. I am a BT customer and was completely unaware of the Openzone service until now. There was nothing in any of the welcome literature (what little there was) and who reads the manual anyway? These things are supposed to be plug and play. 
 
I don't see how it's fair that BT get to charge twice for bandwidth. Also as a BT customer who regularly travels around the country (and who can only use the internet in one place at any one time), surely I should get free use of the BT Openzone service wherever I am in the UK? I pay for my paltry (by today's standards) 2.5Mbps at home and then have to pay a small fortune for decent internet access on the move. 
 
I for one will be opting out - I am certainly not a tight arse and am more than happy to share bandwidth, but not whilst BT are charging twice for it and not until customers are made aware upfront and *before* they sign up for broadband.
Posted @ Monday, July 19, 2010 5:35 AM by Daniel Shaw
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